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Updates and AnnouncementsStay up-to-date with all our major updates and announcements on Instagram: @astrixarena, @astrixverse, @theastrixshow, and @astrixmerch. For even more updates, subscribe to our newsletter and visit our website. Don’t miss out – because we know you’ve got nothing better to do.
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Community OriginsWe are here to solve everyone's daily disasters like magic and build a thriving community. Because, you know, making life perfect and uniting the world is totally easy and not at all ambitious or challenging. So, no biggie, we've got this.
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Sponsorship OpportunitiesWe are looking for mind-blowing experiences and events that we can sponsor, though not so frequently. We have sponsored many college events in the city, often bearing significant losses so our founder can implement pay cuts without any excuses. If you have an exciting event or experience you'd like us to sponsor, please email us at partnerships@astrixverse.com.
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Collaboration InquiriesBecause what we really want is more emails flooding our inbox about how your brand is going to change our lives. Just kidding. Should you wish to collaborate, kindly contact us at partnerships@astrixverse.com. We eagerly anticipate delving into potential opportunities together.
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Intellectual PropertyWe are so committed to Intellectual Property (IP) guidelines that we wouldn't dream of copying – we leave the imitations and "rebounds" to cheating exes. Our focus is on originality and innovation because we know you deserve better. We take IP seriously and ensure all our content is fresh, original, and respects the IP rights of others. So, no knock-offs here – we’re not that desperate.
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Content DisclaimerAll information presented in our Instagram community, other social media content, and podcast reflects the views of the individual contributors. Viewers and listeners should exercise their own discretion when interpreting this content. Astrix, its affiliates, and employees are not responsible for the opinions and statements expressed. Our content is intended for informational and entertainment purposes only and does not constitute professional advice. Astrix does not endorse or guarantee the accuracy or completeness of any statements made by contributors.
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Billing and RefundsWe offer flexible billing options through direct bank transfer (IMPS/NEFT/UPI), Razorpay, and Stripe. To make payments more affordable, we provide No Cost EMI and pay-later schemes. For seamless transactions, clients agree to a billing mandate on their payment instrument and can consent to save their card for future payments, including incidentals.
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Pricing and PackagesFor individual services, our pricing starts from $400. If you're looking for comprehensive solutions, our service packages range from $1500 to $2000, providing optimal results by combining our core offerings of Social Media Marketing (SMM), Content Marketing, Search Engine Optimization (SEO), and Digital Presence Management. Additionally, we offer specialized services such as editing, business automation, and web development through our Extended Partner Network. These packages are designed to ensure you receive the best value and achieve your desired outcomes effectively.
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Project TimelinesTimelines for our projects vary depending on the project scope and requirements. Generally, they range from weekly to monthly schedules. One-time tasks may have different timelines. The exact timeline and scope are determined based on the agreement and Service Level Agreement (SLA) with our clients.
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Revisions and ChangesEvery package we offer includes a limited number of revision and change requests. To utilize these, you can reach out to your Point of Contact (POC) or raise a service request on our client portal. If you exceed your allocated number of revisions and changes, you will be notified. Additional revisions can be accommodated by paying extra charges, subject to the availability of the service.
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Services OfferedOur core offerings include Social Media Marketing (SMM), Content Marketing, Search Engine Optimization (SEO), and Digital Presence Management. Additionally, we offer services like editing, business automation, and web development through our Extended Partner Network. Because clearly, you need all the help you can get.
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Case Studies and ReferencesOur portfolio boasts successful partnerships with influential personalities such as Avinash Patnaik, Rajesh Kava, Prajakta Koli, and more, each bringing their unique voices and visions to our projects. Astrix has also teamed up with renowned brands like Red Bull, Klyck.io, and Ajeets Manpower, cementing our reputation as a dynamic, resourceful startup delivering exceptional value across various domains. These collaborations have expanded our creative horizons, allowing us to provide tailored solutions that resonate with diverse audiences. Because let's be honest, you're not going to get results like these on your own.
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Confidentiality and SecurityWe take the security and confidentiality of data seriously. All data is processed and transmitted through secure standards, and is only stored locally during the work tenure. We ensure that all data is deleted within 30 days of work completion. Upon the end of our agreement, any information and data are removed from our systems within 21-30 days. Please note that we may follow a different timeline for these processes if a Non-Disclosure Agreement (NDA) has taken place.
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Client OnboardingWe offer a fast onboarding process based on KYC verification, documentation, agreement, and payment setup. The entire process typically takes 1-3 days. This ensures that we can start working on your project quickly and efficiently.
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Communication and UpdatesWe enhance your experience by providing a unified dashboard that consolidates multi-platform advertising results and social media analytics, streamlining analysis and decision-making. Additionally, we offer exclusive resources such as brand kits and guides to ensure consistent and professional branding. Our efficient communication is facilitated through a dedicated service portal and omni-channel integrated communications, ensuring smooth workflows and timely updates.
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Technology and EquipmentWe use state-of-the-art technology and equipment to guarantee the success of our events. Some gear comes straight from Astrix and our partner network, while the rest is sourced from top-notch suppliers and vendors to meet specific needs. Our in-house equipment includes everything needed for seamless filming, ensuring your event is executed with professional finesse and maximum visual appeal. Because we believe in making your event shine brighter than a Hollywood blockbuster (minus the drama).
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Event Planning ServicesWe offer event planning services for a variety of local and community events, including music events, comedy events, literary events, and engagement events. Whether you're looking to host a cultural gathering or a lively celebration, our team is here to make sure it all goes down without a hitch – or at least, with minimal chaos.
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Cancellation and RefundsEvery event comes with its own cancellation and refund policy, so make sure to check the event page for precise details. Generally, we're not in the business of refunds – unless something truly catastrophic happens. If you're unsure about our policy, feel free to reach out and we'll do our best to clear things up.
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Ticketing and RegistrationEvents might feature either paid tickets or free registration. We utilize third-party platforms like Insider.in, BookMyShow, Fydo, or Eventbrite for ticketing and registration. Terms and any additional fees will be clearly outlined on these platforms. For details on how to register or purchase tickets, please refer to the event specifics. Understand that we're not handing out golden tickets here – unless you pay for them.
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Post-Event ServicesOur post-event services include feedback collection, surveys, montages, aftermovies, merchandising, and more. For detailed information on our services, please reach out to us at events@astrixverse.com or contact us here. We look forward to helping you make your event a memorable success even after it's over!
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Customization OptionsOur events can be white-labeled, co-branded, collaborative experiences, and more. For the best opportunities, please reach out to us at events@astrixverse.com. We look forward to creating a unique and memorable event with you!
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Logistics and CoordinationWe offer comprehensive event logistics services through our in-house team and extended partner network. Our team ensures complete coordination between teams to ensure smooth execution. For more details, please reach out to your Point of Contact (POC) or email us at events@astrixverse.com. We're here to help make your event a success!
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2-Day Delivery GuaranteeOur 2-Day Delivery Guarantee ensures that your order will reach you within two business days for an extra Rs. 149 per item. Think of it as paying for peace of mind – because who doesn't love spending money to avoid disappointment? Orders placed before 9 am will be processed the same day and delivered within the next two business days. Orders placed after this time will be processed the following business day, with the two-day delivery guarantee starting from then. Should there be any delays, we'll refund the Rs. 149 fee as store credit or a gift voucher for future purchases. Because we understand the importance of timely deliveries – just not enough to do it for free.
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RefundsRefunds are generally processed within 5-7 days. In the case of instant refunds, the process takes 1 day. Refunds are processed automatically to the original payment source by our payment gateway, Razorpay. If you prefer a refund in the form of a gift card, please explicitly mention it when contacting us. For any refund-related queries, please email us at merch@astrixverse.com or contact us here. Have patience while you wait, we take our sweet time processing things.
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Bulk OrdersIf you are interested in hoarding over 50 of our pieces, shoot us an email at merch@astrixverse.com. We'll crunch some numbers and see if we can stomach giving you a discount. Don't worry, we'll try not to judge your excessive consumption too harshly. After all, who doesn't need 50+ pieces of whatever we're selling?
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OffersUse Coupon Code: SAVE10 to grab an extra 10% off your first order. No minimum, no maximum – because saving money is a skill we know you haven't mastered.
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ShippingOrders are processed promptly within 1-3 business days. Our standard shipping, handled by reliable carriers like Bluedart or Delhivery, generally takes 5-7 days to arrive at your doorstep. Need it faster? Opt for our Two Day Delivery service available for most items and locations, with an added Rs. 149 per item. While we're not currently shipping internationally, stay tuned – global domination could be in our future plans.
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CancellationWe allow cancellations within 12 hours of placing the order. For orders with 2-Day Delivery, cancellation must be requested within 30 minutes of placing the order. Please note that any cancellation requests beyond these timelines may not be entertained. For queries regarding cancellation, please email us at merch@astrixverse.com or contact us here. So remember, if you can't decide in 30 minutes, you might as well prepare for liftoff!
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ReturnsWe do not offer returns for products that you ordered but no longer need because our manufacturing technique allows us to create each product specifically for every order. Get hold of your indecisive self. However, if you receive a damaged product despite our quality checks, we will provide a free replacement or a full refund according to your preference. For such queries, please email us at merch@astrixverse.com or contact us here.
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