top of page

Additional Information

Unfair/Incorrect Usage

At Astrix, our meticulous QA process ensures potential issues with intellectual property (IP) usage are identified and addressed before implementation, significantly reducing reports of unfair or incorrect usage. Our team rigorously reviews all content and materials to ensure compliance with legal and ethical standards, safeguarding against potential infringements. We employ advanced tools and techniques to monitor and verify the authenticity and originality of our IP. This thorough approach helps us maintain the highest standards of integrity, ensuring that all IP usage is fair, accurate, and properly attributed. Through these measures, we strive to foster a culture of respect for intellectual property and uphold our commitment to ethical practices.

Disclaimers

Google, Gmail, Google Chat, Google Meet and other marks are trademarks of Google LLC.

AWS is a trademark of Amazon.com, Inc. or its affiliates.

LinkedIn is the registered trademark of LinkedIn Corporation or its affiliates. The use of the LinkedIn trademark in connection with this product does not signify any affiliation with or endorsement by LinkedIn Corporation or its affiliates.

Atlassian Confluence, BigRock, Pabbly Connect, FlutterFlow, Namecheap, GoDaddy, Linktree, Shiprocket, Delhivery One, Razorpay, RazorpayX, Fiverr, Placeit, Meta for Developers, Coursera, Soundtrap, Canva, Spotify for Podcasters, Atlassian Jira, Meta for Business, and Wix Studio are registered trademarks of their respective owners. The use of these trademarks in connection with this product does not signify any affiliation with or endorsement by these companies, including but not limited to those listed.

Conflict of Interest

At Astrix, we are unwavering in our commitment to maintaining the highest ethical standards, especially regarding conflicts of interest. We recognize that such conflicts can undermine the trust and integrity of our operations, which is why we have established rigorous policies and procedures to identify, manage, and mitigate any potential conflicts. 

Our comprehensive conflict of interest policy requires all employees to disclose any personal, financial, or familial interests that could influence their professional judgment or decision-making. This includes relationships with vendors, clients, or competitors that might compromise their impartiality. Regular training and clear guidelines ensure that our team understands the importance of transparency and the procedures to follow when a potential conflict arises.

By fostering a culture of accountability and openness, we aim to ensure that all decisions are made impartially and in the best interest of our clients and stakeholders. Our commitment to these principles helps build and maintain the trust of our clients, partners, and the broader community. We continuously review and update our policies to adapt to new challenges and maintain the highest standards of ethical conduct.

Public Disclosure

At Astrix, we prioritize transparency and accountability through our robust public disclosure practices. We believe in providing clear, accurate, and timely information to our stakeholders, ensuring they are well-informed about our operations, financial performance, and strategic initiatives. Our comprehensive disclosure policy outlines the types of information we share, the frequency of updates, and the channels used for communication. This includes regular reports, press releases, and updates on our website.

We adhere to all relevant legal and regulatory requirements, ensuring that our disclosures meet the highest standards of accuracy and completeness. Our commitment to public disclosure fosters trust and confidence among our clients, investors, and the community. By maintaining open lines of communication, we demonstrate our dedication to transparency and our responsibility to our stakeholders. This approach not only enhances our credibility but also supports informed decision-making and stakeholder engagement.

Fairplay

At Astrix, we are dedicated to upholding the principles of fair play in all our operations and interactions. Our commitment to fairness is reflected in our transparent business practices, equitable treatment of all stakeholders, and adherence to ethical standards. We strive to create an environment where integrity, respect, and honesty are paramount.

Our policies ensure that all employees, partners, and clients are treated fairly and without bias. We actively promote diversity and inclusion, recognizing that a fair and equitable approach strengthens our community and drives innovation. We enforce strict anti-discrimination and anti-harassment policies, ensuring a safe and respectful workplace for everyone.

We also hold ourselves accountable to the highest standards of fairness in our competitive practices. This includes fair pricing, honest marketing, and transparent contract terms. By fostering a culture of fair play, we build trust with our clients and partners, enhancing our reputation and ensuring long-term success. Our unwavering dedication to fairness is a cornerstone of our corporate philosophy and guides every aspect of our business.

Work Environment

At Astrix, we are proud to cultivate a progressive and sustainable work environment that prioritizes both employee well-being and environmental responsibility. All corporate work, documentation, and office tasks take place digitally, minimizing paper use and enhancing efficiency. We embrace flexible and remote working arrangements, significantly reducing excess carbon emissions associated with commuting.

Our offices and studios are designed with sustainability in mind, utilizing energy-efficient lighting and equipment. We have implemented policies to reduce energy consumption and actively encourage the use of renewable energy sources. To ensure continuous improvement in our environmental performance, we set ambitious sustainability targets and regularly review our progress.

By fostering a supportive and eco-friendly work environment, we not only enhance our operational efficiency but also contribute to a healthier planet. Our commitment to sustainability and employee flexibility underscores our dedication to creating a positive and responsible workplace for all.

GDPR

At Astrix, we prioritize GDPR compliance to protect the privacy and data rights of our clients and users. Our commitment to GDPR involves several key practices:

1. Data Protection by Design: We incorporate data protection principles into all our systems and processes from the outset, ensuring robust security measures are in place.

2. Data Minimization: We collect and process only the data necessary for our operations, reducing the risk of data breaches and unauthorized access.

3. Consent Management: We obtain explicit consent from individuals before collecting their data, clearly explaining how it will be used and providing options to withdraw consent at any time.

4. Data Subject Rights: We uphold individuals' rights to access, correct, delete, and restrict the processing of their data, responding promptly to any requests.

5. Data Security: We implement advanced encryption, regular security audits, and access controls to safeguard personal data against loss, theft, and unauthorized access.

6. Breach Notification: In the event of a data breach, we have procedures in place to notify the relevant authorities and affected individuals within the required timeframes.

7. Third-Party Compliance: We ensure that any third-party partners who process data on our behalf also adhere to GDPR requirements, maintaining the highest standards of data protection.

By adhering to these principles, we demonstrate our commitment to protecting personal data and maintaining compliance with GDPR, fostering trust and confidence among our stakeholders.

PCI-DSS

At Astrix, we prioritize the security of our payment processes by adhering to PCI-DSS compliance standards. Our payments are processed through trusted partners, including Razorpay, Cashfree, and Stripe, each of which maintains robust compliance measures to protect sensitive payment information.

1. Razorpay: Razorpay is committed to ensuring the security of transactions and adheres to PCI-DSS standards. For more information, please visit their security policy here.

2. Cashfree: Cashfree also complies with PCI-DSS requirements, implementing stringent measures to safeguard payment data. You can read more about their compliance here.

3. Stripe: Stripe is dedicated to maintaining high-security standards and complies with PCI-DSS guidelines. Additional details about their security practices can be found here.

By partnering with these reputable payment processors, we ensure that our customer's payment information is handled with the utmost care and security. This commitment helps us maintain the trust and confidence of our clients while safeguarding their financial data.

Business Conduct

At Astrix, our commitment to ethical business conduct is integral to our identity. We adhere to the highest standards of integrity, transparency, and accountability in all our operations. Our comprehensive code of conduct guides our interactions with clients, partners, and employees, ensuring that we operate with honesty and respect.

We enforce strict compliance with all relevant laws and regulations, promoting fair competition and ethical behavior. Our zero-tolerance policy towards bribery, corruption, and unethical practices underscores our dedication to maintaining a fair and just business environment. We also prioritize transparency in our financial reporting and decision-making processes, building trust with our stakeholders.

Through regular training and clear communication of our ethical standards, we empower our employees to make principled decisions and uphold our values. By fostering a culture of integrity and ethical conduct, we strengthen our reputation and ensure the long-term success of our business.

Anti-Corruption and Biasness

At Astrix, we are steadfast in our commitment to anti-corruption and unbiased practices. We uphold a zero-tolerance policy towards bribery, corruption, and any form of unethical conduct. Our robust anti-corruption framework ensures strict compliance with all legal and regulatory requirements, promoting integrity in every aspect of our operations.

We actively work to eliminate bias and discrimination within our organization. Our policies and practices are designed to ensure fair and equitable treatment for all employees, clients, and partners. Regular training and awareness programs help our team recognize and prevent biased behaviors and decisions.

Transparency and accountability are central to our approach, and we have clear procedures for reporting and addressing any concerns related to corruption or bias. By fostering an inclusive and ethical culture, we build trust and credibility with our stakeholders, ensuring that our business operates on a foundation of fairness and integrity.

bottom of page